What ARE your business hours?
Each branch lobby hours are 9 am - 4 pm Monday - Friday. Our Touch Screen Teller hours are 8 am - 6 pm Monday - Friday and 9 am - 12 pm Saturday. Our Touch Screen Teller Machines also serve as a 24 hour ATM.
We are closed on all Federal holidays.
What do I need to bring when opening a new account?
When opening a new account, we need a Valid ID with your correct address, if the address on your ID is not correct, we will need a piece of mail with the correct address. There is a $50 minimum to open an account, and a $100 minimum for Business accounts. If you are wanting to put anyone else on the account with you, all parties must be present. For minors, we must also have a Birth Certificate and Social Security Card.
Business accounts may require additional documentation. Please contact us for further information.
How do i find my routing and account number?
First & Peoples Bank and Trust Company Routing number: 042105882
Your Account number would be located at the bottom of your checks or deposit slips. If you do not have those you may contact us to get this number, pending verification.
When will my deposit be available?
For information on deposit availability, refer to the Funds Availability Policy.
How do I transfer funds to another account?
You can transfer funds thru our online banking or mobile app with no additional charge. You can also contact us at 606.836.0211 during regular business hours. A service fee would apply for all phone transfers.
This is for First & Peoples Bank accounts only. To transfer funds to another bank you would need to do an ACH, Wire Transfer, or Bill Pay transaction to complete.
How do I place a stop payment on a pending transaction?
To place a Stop Payment on an ACH transaction or an automatic payment, please visit your local branch, Click here to contact us or call us at 606.836.0211.
We would not be able to place a Stop Payment on Debit Card transactions. A service fee would apply for all Stop Payments.
How do i get an account statement?
You will receive a paper statement in the mail. If you wish to receive an eStatement, you may enroll in eStatements thru your online banking or mobile banking app.
There are instructions on how to enroll in eStatements on our Online Banking FAQ page. You will be charged a Statement Fee if you receive a paper statement in the mail.
How do i send or receive a wire transfer?
Please go to your closest branch or contact us during regular business hours at 606.836.0211. There is a service fee for outgoing & incoming wire transfers.
What are your CD Rates?
Please visit your closest branch location, Click here to contact us or call us at 606.836.0211 during regular business hours for our current CD rates.
How do i apply for a loan?
You can apply for a loan with any of our Loan Officers during regular business hours at your closest branch location. We ask that you please bring a valid ID and paystubs when applying.
what are your loan rates?
You will need to speak with a Loan Officer at your nearest branch location, Click here to contact us or call us at 606.836.0211 during regular business hours for for our current loan rates.
How do i use the touch screen teller?
Simply tap the screen and one of our Touch Screen Tellers will be able to assist you.
Never share your online banking details, passwords, or verification codes with anyone!
how do i enroll in online banking?
Click here to enroll your account in online banking.
What do i do if i forget my username or password?
Select "Forgot password" on the login screen of our online or mobile banking app. If you continue to experience technical difficulties, you may Click here to contact us or if you prefer, you can always contact us during regular business hours at 606.836.0211
How do i enroll in bill pay?
- Log into your First & Peoples Bank online account or mobile app.
- Select "Pay."
- If you have no enrolled bill pay accounts, you will be presented with a screen prompting you to click the Enroll button. After the request processes, you will see a success screen and a prompt to "Add a payee."
If prompted for a username & password, Bill Pay uses the same login credentials as your online banking account.
How do i add a payee in bill pay?
- Log into your First & Peoples Bank online account or mobile app.
- Select "Pay".
- Tap the "Plus" icon & follow the prompts.
If prompted for a username & password, Bill Pay uses the same login credentials as your online banking account.
How do i edit or delete a payee in bill pay?
- Log into your First & Peoples Bank online account or mobile app.
- Select "Pay" or, if on the mobile app, the 3 lines in the top left corner & select Bill pay.
- Select the payee that you wish to edit and tap "Edit" in the top right corner.
- Once finished editing the payee you will need to select "Save".
If prompted for a username & password, Bill Pay uses the same login credentials as your online banking account.
how do i enroll in estatements?
- Log into your First & Peoples Bank online account or mobile app.
- Select the "Documents" tab.
- Select which accounts you want to enroll in eStatements & follow the prompts.
You will be notified via email when new statements are available. Any statements prior to enrollment will not be available. Please Click here to contact us during regular business hours at 606.836.0211 to request any prior statements. We can send statements via e-mail or thru an online banking message at no charge. If you need a printed statement, a service fee will apply.
how do i access my online bank statements?
First, your account must be enrolled in eStatements. To view your statements, select the "Documents" tab in your online account or mobile app. You will then see a list of available statements.
Any statements prior to enrollment will not be available. Please Click here to contact us during regular business hours or call us at 606.836.0211 to request any prior statements. We can send statements via e-mail or thru an online banking message at no charge. If you need a printed statement, a service fee will apply.
how do i enroll in mobile deposits?
- Log into your MyFPB mobile app.
- Select "Deposit."
- Select the account you wish to enroll.
In order for your account to be eligible for mobile deposits it must meet certain criteria.
- The account must be open for 30 days or more.
- Your accounts must be in good standing.
- You will need to have done 3 or more deposits since the opening of your account.
This feature currently requires a mobile device with the MyFPB app installed to capture your check images for deposit. The MyFPB app can be found on both the Apple App Store® and on Google Play™.
what if i do not see my mobile deposit in my account?
All mobile deposits are subject to review. When depositing checks remotely, you must sign the check as well as have some form of "For Mobile Deposit Only at FPB". This can be achieved by either writing that out completely or, if available, checking the mobile deposit box on the check and writing FPB. Not meeting these criteria will result in your deposit being rejected. We will send an email to the address we have on file with reason for rejection.
Mobile deposits have a cutoff time of 9 am and 3 pm Eastern time, Monday thru Friday. Anything approved after 9 am will not post to your account until shortly after 3 pm that day. Anything approved after 3 pm will not post to your account until shortly after 9 am the following day.
Please check your email to see if your deposit was rejected. If you still do not see your deposit and it does not fall under the reasons above, please Click here to contact us during regular business hours or call us at 606.836.0211.
- Log into your MyFPB mobile app.
- Select "Deposit."
- Select the account you wish to enroll.
In order for your account to be eligible for mobile deposits it must meet certain criteria.
- The account must be open for 30 days or more.
- Your accounts must be in good standing.
- You will need to have done 3 or more deposits since the opening of your account.
This feature currently requires a mobile device with the MyFPB app installed to capture your check images for deposit. The MyFPB app can be found on both the Apple App Store® and on Google Play™.
Don't see an answer to your question here? Click here to contact us during regular business hours or call us at 606.836.0211
